CURIOSITY HAS ITS OWN REASON FOR EXISTING

A Digital Transformation Journey

Today, we’re diving into the exciting world of digital transformation and e-commerce, all through the lens of DSG’s fantastic journey—a journey that recently landed us the prestigious Intershop B2B Award. And guess who was right beside us, guiding our digital sails? Beyond the Cloud. Let’s jump in!

Setting the scene

If there’s one thing the digital era has taught us, it’s adapt or be left behind. DSG has always been keen on riding the digital wave, especially when it comes to webshops. And it was in 2018, with Beyond the Cloud’s expert strategy formulation and change management, that we truly amped up our digital game.

Our digital dynamo, Merel Rip from Sybrand’s Place, puts it best: “From AI to IoT, what was once science fiction is now our digital reality. And in this digital realm, it’s all about connections and conversations.”

Construction goes digital: setting the norm for the industry

Think construction’s stuck in the past? Think again. DSG’s been hard at work, understanding what our customers really want from digital channels, especially in an industry not always seen as tech-savvy. Merel remarks, “The lack of digitization in construction isn’t due to unwillingness but rather the absence of practical solutions.”

Conceptualizing the digital strategy with Beyond the Cloud

With Beyond the Cloud’s strategic approach, we didn’t just revamp our web shops from 2018—we reinvented them. Everything from user-friendly navigation to empowering our in-house team to manage the platform became a priority.

But it’s not just about looking good. Our focus on a customer-centric digital environment means that we are moving closer to a holistic digital service desk.ce in B2B commerce, one innovation at a time!

Staying agile and looking ahead

DSG’s embrace of agility is a game-changer. By adopting an agile approach, every two weeks see us rolling out new features, continually evolving our offerings. And as for the future? Merel believes, “We’re heading towards a digital-first scenario, where DSG, with its rich 90-year heritage, will be the go-to partner in the construction realm.”

A heartfelt shoutout to Beyond the Cloud

This transformative chapter in DSG’s story wouldn’t have been possible without Beyond the Cloud. Their role was paramount: they crafted our digital transformation strategy, spearheaded change management, fostered an in-house e-commerce unit, and matured our internal ICT department.

Wrapping it up, DSG’s adventure in B2B e-commerce has been nothing short of inspiring. With visionary partners like Beyond the Cloud, we’re not just reacting to the digital age; we’re shaping it.